Returns & Refunds
Returns and refund information for customised TapGrowth products and services.
Custom products
Many TapGrowth stands and landing pages are configured specifically for an individual business. Change-of-mind returns may not be available once custom programming, design or production has started.
Faulty, damaged or incorrect products
If a physical product arrives faulty, damaged, materially different from what was ordered, or otherwise covered by Australian Consumer Law, contact TapGrowth as soon as practical with details and photos where relevant.
Digital and subscription services
If you have an issue with a landing page or ongoing service, contact TapGrowth so the issue can be reviewed. Cancellation of a recurring plan stops future recurring billing in accordance with the applicable billing arrangement.
Consumer guarantees
Your rights under Australian Consumer Law apply and are not limited by this policy.